Shipping Policy

How long does it take to ship my order within India?

  • For ready to ship products the delivery time varies from 7 to 11 business working days. For custom orders, the delivery time varies from 45 to 90 business working days depending on the order. Our dispatch team ensures timely deliveries. Once you have made the purchase with us, you will receive a confirmation email with the delivery dates.
  • If you would like us to expedite your order, you can simply reach out to the customer care team.

What are the delivery charges within India?

  • We are offering free delivery within Delhi NCR and a charge of INR 1000 will be charged outside Delhi.

What are the delivery charges for International shipping and where do you ship currently?

  • Delivery is worldwide. We ship every where except Pakistan and Nepal. We charge a minimal amount for shipping outside India.

Can I change the shipping address of my order once the order has been dispatched?

  • We are unable to redirect orders once the order has been dispatched. Therefore, please ensure you provide a suitable shipping address for the specified delivery times.
  • Delivery was attempted, but I was unavailable. What can I do now?

    Do not worry, our courier company will try to reattempt to deliver within the next 2 business working days. In case parcel is still not delivered you can either get in touch with our customer care team or submit your delivery request to the courier company.

Will I have to pay duties and taxes?

For any international orders, Frontier Raas is not responsible for paying any duties, VAT, or taxes imposed by the government of the destination country.

  • If the client refuses to accept the parcel from the forward agent and the product is returned to Frontier Raas in India, the client will not be eligible for a refund or be able to claim any chargebacks.